Monroe Patient Information
Welcome to Patient Information
Here you will find all of the information you would need if you are a patient of ours. Everything from medical records to making an appointment. We want you to be comfortable and worry-free while you stay with us. If you have any questions, please contact us.
Thank you for choosing Ochsner LSU Health Shreveport for your healthcare needs. Ochsner LSU Health is committed to providing financial assistance to eligible patients. To find out if you qualify for financial assistance, please review the information below or contact one of our Financial Counselors at 318-626-0026.
Insurance and Billing
Questions concerning bills for Hospital Services, please call 318.330.7240.
Questions concerning Financial
Payments on accounts will be taken on the 2nd Floor in the Patient Accounts Department from
Birth Certificate information
After my baby is born how long will it be before I get the birth certificate?
It may take up to one year to receive the birth certificate.
After my baby is born how long will it be before I receive the social security card?
It may take up to nine months to receive the social security card.
What is the process for receiving a birth verification?
An individual may request a birth verification by speaking to the secretary in the medical record department (318.330.7074).
Is there a charge for birth verification?
Yes. The payment required is $3.00 once a photo ID is presented.
Making an Appointment
Nurse Helpline (issues, questions, or refills): 318.330.7164
Comprehensive Care Clinic
Family Medicine Clinic: 318.330.7600
Patient Medication Program
Partners In Wellness
Pediatrics (Infants/children up to age 12)
Tobacco Control Initiative
WIC (Women, Infants, and Children’s Supplemental Food Program)
Outpatient Mental Health Counseling, Family & Individual Counseling: 318.330.7600
Other Services Include: Home Health, Medical Assistance Program, Pastoral Care, Oncology Patient Medication Management, Social Services
Appointments are scheduled after evaluation in appropriate clinics.
Adult & Pediatric Intensive Care
Neonatal Intensive Care
Room Accommodations: Private/Semiprivate